Pacific Northwest Portal: Political News From Around the Region

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A Northwest Progressive Institute Website

Knowledge Base

Problems Viewing Pacific NW Portal

+ Note to users of all browsers (and all operating systems): You must have the Trebuchet MS (Microsoft) and Garamond (Monotype) fonts installed on your computer in order to properly view Pacific Northwest Portal. It's always best to have the latest versions of these fonts.

Viewing problem? Send a screenshot to us (email above) so we can improve your site experience!

Welcome to Pacific NW Portal's Feedback page.

To reach us, please fill in the submission form below or send us an email (screenshots welcome)

Read what other progressives have been saying about Pacific Northwest Portal.

If you're experiencing display problems, please consult the Knowledge Base before contacting us.

General Submission Form

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>> Send us an email: feedback (at) nwprogressive (dot) org

>> Press releases: newsrelease (at) nwprogressive (dot) com

+ Slow loading (all browsers) Pacific Northwest Portal's front page should normally load in about three seconds with a typical high speed broadband connection (i.e. cable, DSL, or wi-fi - with an average speed of 2 megabits per second). On a dialup connection (56 kilobits per second), the Portal will load in about sixteen seconds. The HTML and graphics on the page take 1.8 seconds to load. The rest of the time is spent loading the feeds (the newswires and the blog headlines). If Pacific Northwest Portal is loading slowly, it's because the feeds are taking longer than usual to load. This can happen when our feed engine is experiencing high usage. However, the feed engine's reliability and stability has been improved, so the site should be load more quickly much more often. Use the contact form above to report problems loading the website.

+ Problems with Mozilla Firefox

Problem: Text appears unusually large. Text appears giant and overlaps, making it extremely hard to view the web page, and changing the text size using the Control+- key does not solve the problem. Suggestions: Go to Tools, then click Options. On the left side, ensure the "General" icon is selected. In the "General" window, click the Fonts & Colors button. Inside of this dialog box, check the "Minimum Font Size". Ensure this value is set to None. Then try viewing the portal again.

Problem: Fonts don't display properly. The fonts used by Pacific Northwest Portal are not displayed when viewing in Mozilla Firefox because the "Always use my fonts & colors" option(s) have been enabled. A different font is displayed, thus distorting the web page. Suggestion: Turn this setting off. Click on Tools and then Options. Choose "General" and then "Fonts & Colors". Check to see if the "Always use my..." boxes are checked. If so, click to uncheck them.

+ Problems with Internet Explorer

Problem: Some Feeds Do Not Display. On the Pacific Northwest Portal main page, or on the Expanded Washington/Oregon pages, some blogs' feeds do not display at all, showing empty space instead. This is a Internet Explorer browser problem with the digest feed service and not with the Pacific NW Portal website itself. We are attempting to have the problem solved. Suggestions: Swtich browsers and use Mozilla Firefox instead of Internet Explorer. All feeds should display properly in Mozilla Firefox.

Problem: Overlap. Text overlaps on Pacific Northwest Portal, making it extremely hard to view the web page, possibly due to text enlargement by the browser beyond what the page was designed for. Suggestions: Check Text Size (View menu) and ensure that it is set to Medium. Also check to see that the Garamond and Trebuchet MS fonts are installed on your computer.

Problem: RSS Feeds Appear Larger. The text size on the newswires and RSS feeds appears unusually large, but other text elements appear properly. This problem has been observed in MSN Explorer. Problem has been resolved with the introduction of new CSS code.

+ Problems with Apple's Safari

Problem: Text appears too small or too large. Text overlaps on Pacific Northwest Portal, or appears tiny, making it extremely hard to view the web page, possibly due to text reducement or enlargement by the browser beyond what the page was designed for. Suggestions: Reduce or enlarge the text size in Safari. To change the text size, click View and then click Text size. Two new buttons will appear next to the refresh button, a small A and a larger A. Choose the large A to increase the font size or the small A to reduce it.

+ Problems with Konqueror

Currently, there are no known problems with Pacific NW Portal in Konqueror.

+ Problems with Netscape Navigator

Problem: RSS Feeds Appear Too Small. The text size on the newswires and RSS feeds appears unusually small, but other text elements appear properly. Problem has been resolved with the introduction of new CSS code.

+ What is it supposed to look like? Click the thumbnail to your right to expand the image to full size. This image is a screenshot of Pacific Northwest Portal's front page and shows how the website is supposed to appear in your web browser. It was taken on a computer running Microsoft's Windows XP operating system with default browser settings and required fonts (Trebuchet MS, Garamond) installed. You do not need Windows to view Pacific Northwest Portal. The website should display properly in most operating systems, including Windows, Mac, and Linux.

Comments:

Praise and Accolades for Pacific NW Portal

"A nerve center for progressive information with a northwest flavor." - Mr_Blog

"An ambitious blog of blogs for the progressive Pacific Northwest plus news and weather. An indispensable resource. " - BlatherWatch

“Your site is a great way to start the day. Great information, good insight and truthful reporting of the happenings in the Pacific Northwest." - Daily Kos user reality check

"The Pacific Northwest Portal just keeps growing as the Internet's top source for news and views from our corner of the country. " - Red State Rebels

"The appearance of Pacific Northwest Portal is decidedly a step in the right, er, left direction." - Orcinus

"From the day it was launched, Pacific Northwest Portal instantly became a must-have bookmark for anybody interested in perusing progressive news and views from the Pacific Northwest." - HorsesAss

In summer 2005, readers of the Seattle Weekly voted Pacific NW Portal the city's Best Local Website during the paper's Best of Seattle competition.

"If you don't check it out daily you should." - Middle Earth Journal

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